IDC research finds that email and collaboration is the most mature business process within SaaS, and it is the most adopted at 61%. As one of the most popular SaaS products, Microsoft Office 365 adoption is accelerating, and its use is expanding beyond Exchange to more services including; SharePoint, OneDrive, and Teams. While Office 365 is fast becoming the centre of business productivity, a backup and recovery strategy is just an afterthought. 6 in 10 users of Office 365 IDC spoke with at an event do not have a data protection plan for their Office 365 estates or rely on Microsoft's native capabilities.