eBook Technology’s unexpected role in supporting the wellbeing of your frontline workers.
By Insight Editor / 2 Jun 2021 / Topics: Digital transformation Modern workplace Microsoft 365
People working on the frontline of utilities, mining and manufacturing industries are doing work upon which we all depend. According to Harvard Business Review, these frontline workers also typically make up 50% to 60% of a company’s management ranks and directly supervise as much as 80% of the workforce.1
Yet unfortunately, the needs of these frontline workers are often overlooked.2 Many are under considerable pressure to work in increasingly difficult situations, with dated technology, and without the right tools at hand, or the necessary level of support and insight.3 This can lead to a lack of productivity, poor teamwork, frustration, and unnecessary stress.
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