Creating happier, healthier workplaces with


    Microsoft 365 and Teams

    Frontline workers play an essential role in mining, manufacturing and utilities, and there is increasing evidence to suggest empowering these workers – and focusing on wellbeing – delivers significant benefits:

    Organisations that empower their frontline workers are 3 x more likely to be high-growth companies*


    83% of organisations that empower frontline workers see higher levels of customer satisfaction*


    64% of organisations that empower their frontline workers experience lower staff turnover*


    However, many frontline workers lack the tools and processes to do their best work, which can lead to a lack of productivity, poor teamwork, frustration and unnecessary stress.


    An inefficient frontline worker can cost a small business 166 hours,
    or $4,000 per worker, per year.

     

     2021 frontline worker ebook Index cover

    eBook: Take steps to a happier, healthier FrontLine workforce

    How to overcome common challenges and provide your frontline workers with tools and processes that help them feel engaged and at their most productive

    Download the eBook

    “Going to work during this COVID-19 pandemic has placed frontline workers under immense and unprecedented pressure, putting their physical, mental and social well-being at risk.” World Health Organisation

    How Microsoft 365 and Teams can help

    • Better connections and collaborations – workers can connect with colleagues, share information and drive process improvement. Managers can also more effectively check-in on remote staff. 
    • More effective scheduling and staffing – with automated, cloud-based scheduling, workers themselves can check schedules, swap shifts, complete timesheets and clock in and out, reducing burnout and improving efficiency. 
    • Automation of manual processes – reduce time-consuming manual tasks,  so workers have more time to spend on high value, more rewarding initiatives. 
    • Work securely - employees don’t have to worry about the security of their communication thanks to Microsoft’s rigorous security platform.
    • Enhanced training – workers can stay up to date and informed by conducting training remotely via their device.
    Illustration_1

    Help your business increase productivity, efficiency and savings

    For every frontline worker equipped with Microsoft 365 and Teams, a business can save:

    Image

    $4,000 in net benefits due to improved efficiency

    Image

    166 hours per worker due to enhanced productivity

    Image

    8% reduction in frontline worker turnover rate due to greater overall job satisfaction

    Discover the role that technology plays in supporting your frontline workers

     

    The importance of enabling your Frontline Workers

    See why frontline workers have unique tech needs and how Microsoft supports this cohort of workers with the right tools for the job.

    How to maintain wellness for frontline workers

    Get top tips for using technology to keep people connected and promoting wellbeing within your workforce.

    Microsoft 365 & Teams for Frontline Workers

    Frontline workers are the backbone of many mining, utilities and manufacturing business. So what do your workers need to perform? 

    Improve the employee and customer experience, enhance workforce productivity and grow your bottom line

    2015 Microsoft Excellence in Operations Award

    Transform collaboration

    Connect frontline workers to the people and information they need to rely on.

    2015 Microsoft Excellence in Operations Award

    Streamline processes

    Cut manual processes and automate time-consuming tasks – to save time and money.

    2015 Microsoft Excellence in Operations Award

    Protect your data

    Proactively protect your people and your data, wherever and whenever they are working.

    To learn more and request a quotation for Microsoft 365 and Teams, get in touch with Insight today on 1800 189 888.

     

    *Notes

     1 Harvard Business Review & ThoughtSpot – The New Decision-Makers, [online], https://go.thoughtspot.com/white-paper-hbr-new-decision-makers.html

    2 Harvard Business Review & ThoughtSpot – The New Decision-Makers, [online], https://go.thoughtspot.com/white-paper-hbr-new-decision-makers.html

    Harvard Business Review & ThoughtSpot – The New Decision-Makers, [online], https://go.thoughtspot.com/white-paper-hbr-new-decision-makers.html

    4 World Health Organisation, Frontline workers and Covid-19: Coping with stress, [online], http://www.emro.who.int/mnh/news/frontline-workers-and-covid-19-coping-with-stress.html

    5 Forrester Consulting, Total Economic Impact Study, Maximising The Impact Of Firstline Workers With Microsoft 365, October 2018. 

     6 Forrester Consulting, Total Economic Impact Study, Maximising The Impact Of Firstline Workers With Microsoft 365, October 2018. 

    Forrester Consulting, Total Economic Impact Study, Maximising The Impact Of Firstline Workers With Microsoft 365, October 2018.