Video Automating the backlog: 3 Low-Risk AI Use Cases for Public Sector
How Copilot Studio can streamline processes and citizen experience
By / 16 Feb 2026 / Topics: Customer experience , Business Applications
The Australian public sector in 2026 faces significant challenges in keeping pace with the evolving digital expectations of citizens. These challenges are compounded by the ongoing reliance on legacy systems, the prevalence of manual processes, and increasing pressure to accelerate the pace of digital transformation.
In this video, Sandra Tuohy, Services Director - Western Region at Insight ANZ provides a concise overview of three distinct, low-risk, and immediately actionable benefits of deploying a co-pilot studio application within the public sector.
Her insights focus on how these applications can help government agencies address current operational hurdles, streamline workflows, and deliver better outcomes for the public.
