Client story DWER - A centralised, digital platform for managing the state’s waste data reporting
By Insight Editor / 4 Sep 2022 / Topics: Data and AI Automation Application development Analytics
By Insight Editor / 4 Sep 2022 / Topics: Data and AI Automation Application development Analytics
Facts at a glance
Client industry:
State Government
Challenge:
Underpinning their goal to better serve the industry and developers, the Department of Water and Environmental Regulation (DWER) looked to centralise and automate the management and submission of end-to-end waste reporting through a full digital, automated platform.
Solution:
The ‘Waste Data Online’ solution leverages the powerful capabilities of Dynamics 365 for the back-end intelligent data processing and workflow automation, integrated with a front-end PowerApps portal providing a clean interface for users to register, lodge and review submissions.
Results:
Today, Waste Data Online provides the collection processes for three different reporting needs and is the Government approved end-to-end engagement process for ‘liable persons’ to make and lodge annual reporting of waste collection, landfill and recycling data from various organisations across the state.
The structured data collection is now easily consumable by the Department to keep track of volumes of waste and leveraged for analysis and environmental strategy planning.
The department is now well on its way to support greater digital process automation and improved stakeholder engagement to streamline and simplify adherence to state regulations.
Area of expertise:
Modern apps: Drive efficiency in your workplace and create positive customer experiences with applications that provide real business value.
The Department of Water and Environmental Regulation supports Western Australia’s community, economy and environment by managing and regulating the state’s environment and water resources. Underpinning their goal to better serve the industry and developers, the department aims to deliver online digital experiences to streamline and simplify regulation.
Amendments to the ‘Waste Avoidance and Resource Recovery Regulations 2008’ (WARR Regulations), required the department to put in place a solution for ‘liable persons’ to report waste and recycling data, effective 1st July 2020, in accordance with approved procedures. All Local Government organisations, waste disposers, and recyclers are required to be compliant with the WARR Regulations.
Waste data reporting was previously conducted by the WA state in an ad-hoc fashion, through the manual processing of spreadsheets, backend databases and unstructured communication, such as email.
Under the new regulation, the department required a robust stakeholder engagement platform for liable persons, such as local and regional governments, recyclers and nonmetropolitan landfills to make and lodge waste returns in an approved form; publishing information and procedures to be followed; and requiring stakeholders to keep records for at least five years.
To streamline and simplify the ability for stakeholders to adhere to the regulatory requirements, the department looked to centralise the management and submission of end-to-end waste reporting through a full digital, automated platform.
The ‘Waste Data Online’ solution leverages the powerful capabilities of Dynamics 365 for the back-end intelligent data processing and workflow automation, integrated with a front-end PowerApps portal providing a clean interface for users to register, lodge and review submissions.
Today, Waste Data Online provides the collection processes for three different reporting needs and is the Government approved end-to-end engagement process for ‘liable persons’ to make and lodge annual reporting of waste collection, landfill and recycling data from various organisations across the state.
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